Bank of India WhatsApp Customer Care Number

Handling your finances can be a hassle, especially when you’re balancing multiple responsibilities. Traditional banking methods, like standing in line at branches or navigating complex online systems, only add to the frustration. You need a faster, simpler way to manage your banking without interrupting your busy day.

That’s where BOI WhatsApp Banking steps in, providing a seamless solution that brings banking to your fingertips. With just a few taps on your smartphone, you can quickly complete a range of banking tasks. In this blog, we’ll cover everything you need to know—from the WhatsApp number to its benefits, and how to register and use it with ease.

What is BOI Whatsapp Banking?

BOI WhatsApp Banking is a feature introduced by the Bank of India to make banking easier and more accessible Around 24 hours. With this service, customers can perform various banking tasks, such as checking balances, viewing mini-statements, and paying bills—all through WhatsApp.

On November 10, 2022, BOI announced this service with a social media post, stating, “Bank of India is now on WhatsApp. To know more, send us a ‘Hi’ on Facebook.” This move reflects BOI’s dedication to digital solutions, offering a simple, secure, and convenient way for customers to manage their finances directly from their smartphones.

What are the Services You Get

Bank of India WhatsApp Banking brings a host of convenient services right to your fingertips. Here’s a glimpse of what you can do:

  1. Balance Enquiry: Quickly check your account balance without the need for internet banking or visiting a branch.
  2. Credit Card Bill Payment: Easily manage your credit card payments directly through WhatsApp.
  3. Branch Locator: Find the nearest Bank of India branch for your banking needs.
  4. Hotlist Debit/Credit Card: Protect your money by instantly blocking your lost or stolen card.
  5. Customer Support: Access quick and convenient customer support through the WhatsApp platform.
  6. Other Services: BOI may introduce additional services in the future, so keep an eye out for updates.

With WhatsApp Banking, managing your money has never been easier or more convenient.

How It Helps You

  • Convenience: Save time by avoiding bank visits and long online logins.
  • Accessibility: Bank anytime, anywhere with just your smartphone.
  • Speed: Quickly check balances, pay bills, and access account information.
  • Security: Your financial information is protected with robust security measures.
  • Ease of use: Simple interface for hassle-free banking.

First Time: BOI WhatsApp Banking Registration

To start, follow the step-by-step guide –

1. Save the BOI WhatsApp Number

you can easily find this number on BOI’s official website and social media handles here: https://www.facebook.com/BankofIndia/posts/

Save it: 8376006006

Start by saving the official Bank of India WhatsApp number, +91-8376006006, to your contacts. This makes it easy to find the number when you’re ready to register.

2. Send a “Hi” Message

Open WhatsApp, start a new chat with the saved BOI number, and type “Hi” or any greeting. Send a message to initiate the registration process.

3. Verify Your Mobile Number

After sending the “Hi” message, you’ll receive an OTP (One-Time Password) on your registered mobile number. Enter the OTP in the WhatsApp chat when prompted to verify your identity.

4. Accept Terms and Conditions

You’ll be asked to accept the terms and conditions of WhatsApp Banking. Read through them carefully, then accept to proceed.

5. Access Main Menu

Once verified, you’ll see the main menu of WhatsApp Banking. This menu shows the various services available, such as balance checks and bill payments.

How to Use BOI Whatsapp Banking

  1. To chat with BOI on WhatsApp, simply open the WhatsApp app on your phone and navigate to the saved BOI contact. Send a “Hi” message to initiate the conversation.
  2. To use any of these features, simply type the corresponding number in the WhatsApp chat. For example, type “1” to check your balance.
  3. To return to the main menu at any time, type “#” or “*”

Let’s take an example –

How to Get BOI Account Balance

Checking your account balance is one of the most popular features of BOI WhatsApp chatting. To do this:

  1. Open WhatsApp and find your chat with BOI (Bank of India).
  2. Say Hey to get the Main Menu.
  3. Type “1” and send it.
  4. You’ll receive an instant reply with your current account balance including the last 4 digits of your Bank Account Number.

Bank of India on Whatsapp Not Working? – Let’s Troubleshoot

Experiencing problems? Don’t worry, there are a few steps you can take to diagnose and fix the issue. Here’s a step-by-step guide to get you back on track:

1. Check Your Internet Connection:

A stable internet connection is crucial for using WhatsApp Banking. Start by ensuring you have a strong Wi-Fi signal or mobile data connectivity.

2. Verify App Updates:

Outdated WhatsApp applications can sometimes cause functionality issues. Open the App Store or Google Play Store and check if any updates are available for WhatsApp. Download and install the latest version.

3. Re-register for BOI WhatsApp Banking:

In some instances, a refresh might be all it takes. Try de-registering from BOI WhatsApp Banking and then re-register by following the steps outlined previously.

4. Restart Your Phone:

A simple phone restart can often clear temporary glitches. Power down your phone and turn it back on. Once restarted, attempt to access BOI whatsapp Chat again.

5. Check BOI WhatsApp chat Service Status:

  • While less common, rare service outages might occur. You can try searching online or contacting BOI customer service to see if there are any reported service disruptions.

Contact BOI Bank for All Your Enquiries

  • Toll-Free Numbers: 1800 220 229 or 1800 103 1906 (These numbers are free to call within India.)
  • Chargeable Number: (022) – 40919191 (This number might incur charges depending on your phone plan.)
  • Email: cgro.boi@bankofindia.co.in
  • Visit a Branch: Use the BOI Branch Locator to find your nearest branch.
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