Handling your bank account can sometimes feel like a hassle, especially when you have to visit the bank branch for every small transaction or inquiry. It’s even more frustrating when you can’t access a simple and secure way to manage your money from home.
This is where Chaitanya Godavari Grameena Bank (CGGB) steps in to solve your problem with its user-friendly NetBanking service.
With NetBanking Facility, you can handle your finances quickly and safely online, anytime and anywhere. Let’s walk you through everything you need to know about registering and using Chaitanya Godavari Online Banking Feature.
What is Chaitanya Godavari Grameena Bank Internet Banking?
Chaitanya Godavari Grameena Bank (CGGB) is a regional rural bank that provides banking benefits to meet the needs of people in both rural and urban areas. The bank focuses on delivering effective financial solutions through savings accounts, loans, and other services. In line with modern banking trends, CGGB introduced Internet Banking on May 18, 2024, to offer its customers more convenience and control over their accounts online.
CGGB Bank’s ebanking facility enables customers to carry out almost all banking activities online, eliminating the need for physical visits to the bank. Whether it’s checking your account balance, transferring funds, or even applying for a loan, CGGB NetBanking makes banking fast and easy.
What Are The Top Features
- Account Details: Check Balance and mini statement.
- Money Transfer: Easily transfer funds between your accounts or to third-party accounts.
- Debit Card Control: Control and manage your debit card settings, like blocking and unblocking cards.
- Positive Pay: Secure your cheque transactions with Positive Pay.
- Stop Cheque: Stop cheque payment requests.
- Account Statement Generation: View, download, or print your account statements.
- Online Term Deposit Closure: Close your term deposits online without visiting the branch.
- Term Deposits: Open new term deposits online and manage existing ones.
- Loan EMI Repayment: Pay your loan instalments online without any hassle.
Requirements Before Login or Register
Before you can start using Chaitanya Godavari Bank Internet Banking, make sure you have the following:
- Customer ID: This is a unique number assigned to every CGGB account holder. You’ll need this ID to register and log in.
- Registered Mobile Number: Make sure your mobile number is registered with the bank and linked to your account.
- Active Debit Card: You need your debit card details for the registration process.
- Email ID: Having an email registered with the bank is recommended for receiving alerts and communication.
- Branch Token: If you choose to register through the branch, ensure you have the branch token sent to your mobile.
How to Register for CGGB Bank NetBanking
You can register for CGGB NetBanking in two different ways—using your Debit Card or by visiting the bank branch.
1. Register Using a CGGB Debit Card
- Go to the CGGB Online Banking Page.
- Click on the “New Customer? Register here” link.
- Enter your Customer ID and Registered Mobile Number.
- Provide your Debit Card Details.
- You will receive an OTP on your mobile number. Enter the OTP to proceed.
- A temporary password will be sent to your registered mobile number.
- Use the temporary password to log in and change it to a secure password of your choice.
2. Register Using Branch Token
- Visit your nearest CGGB branch and request for NetBanking registration.
- The branch will send a Branch Token to your registered mobile number.
- Visit the CGGB Internet Banking Portal.
- Click on the “New Customer? Register here” link.
- Enter your Customer ID and Registered Mobile Number.
- Select Branch Token as the registration option.
- Enter the Branch Token, and OTP, and set up your Login and Transaction passwords.
First Time: Login Process Step By Step
- Visit the CGGB Login Portal: Go to https://netbanking.cggbonline.in/.
- Click on the ‘Login’ Button: Find and click on the “Login” option on the homepage.
- Enter Your Customer ID: Type in your Customer ID in the required field.
- Enter the Password: Use the Login Password you set during registration.
- Enter CAPTCHA Code: Fill in the CAPTCHA code displayed on the screen.
- Complete Additional Verification: If prompted, enter the OTP sent to your registered mobile number.
- Click ‘Submit’: Once all details are filled in, click the ‘Submit’ button.
After completing these steps, you will be logged in and can access all CGGB NetBanking features.
How to Reset a Forgotten Password
If you forget your CGGB Login password, follow these steps to reset it:
- Visit the CGGB Net Banking login page.
- Click on Forgot Password.
- Enter your Customer ID and Registered Mobile Number.
- Select whether you want to reset using a Debit Card.
- Enter the details as required.
- Input your mobile OTP to Verify and Set a new password.
Common Issues And Answers
- Invalid Password Error: Ensure that you are entering the correct password. After 3 consecutive failed attempts, your account will be blocked for 24 hours. If blocked, wait or reset your password.
- OTP Not Received: Check if your mobile number is registered correctly with the bank. Ensure you have good network coverage.
- Unable to Register: If you’re facing issues during registration, ensure that your debit card is active or visit the branch for a branch token.
- Account Locked: If your account is locked, wait for 24 hours for it to be automatically unlocked or contact customer support.
- Forgot Customer ID: Your Customer ID can be found in your passbook or bank statements. You can also request it from your branch.
Still, Having Issues? Reach CGGB Customer Care
If you’re still facing issues with registration, login, and net banking, don’t worry! You can contact CGGB Customer Care through the following channels:
- Toll-Free Number: 1800-425-6708
- CGGB WhatsApp Banking: Save the 9090290912 and Say Hi.
- Email: complaints@cggb.co.in
- Visit Branch: Use the branch locator on the bank’s website to find the nearest branch.
FAQs
What is CGGB Customer ID and How to Get It?
The CGGB Customer ID is a unique identifier for account holders. You can find it in your passbook, bank statements, or by visiting your local CGGB branch. If you’re unable to locate it, ask the bank staff for assistance.
How to Check CGGB Account Balance?
You can check your CGGB account balance by logging into CGGB NetBanking or the CGGB mobile app available on the Google Play Store. Alternatively, dial 9090290912 from your registered mobile number for a balance inquiry via SMS.
What is the CGGB Mobile Banking App, and how can you download it?
The CGGB Mobile Banking App allows you to manage your bank account on your smartphone. You can download it from the Google Play Store by searching for “CGGB Mobile Banking” and clicking “Install.”