Struggling to find your Bank of Baroda (BOB) Customer ID? Whether you’re trying to log into your net banking or perform a transaction through the BOB World app, your Customer ID is crucial. However, misplacing it can lead to unnecessary delays and frustration.
Without it, you may find yourself unable to access vital banking benefits. Don’t worry! The good news is that there are several quick and easy ways to recover your BOB CIF Number, whether it’s through SMS, the mobile app, or even by checking your bank documents.
Let’s explore these step-by-step methods to get your Customer ID in seconds.
What is the Bank of Baroda (BOB) Customer ID?
Your Bank of Baroda Customer ID is a unique identification 9 to 14-digit number that links your personal information with your bank account. It is used for accessing online services such as net banking, and the BOB World mobile app, and for security when contacting customer service.
Essentially, it’s your personal key to unlocking all digital banking facilities at BOB. This number is typically provided when you open your account, and you can find it in various documents like your passbook, or welcome letter.
1. Get BoB Bank Customer ID by SMS
One of the quickest ways to get your BOB Customer ID is by using SMS. Follow these simple steps to get your Customer ID via text message:
- Open the messaging app on your mobile phone.
- Type the message: CUST.
- Send it to 84220 09988.
After sending the SMS, you will receive a response containing your CIF Number (which is your Customer ID). This method is not only easy but also instant, making it a convenient option if you don’t have login or access to the internet.
2. Check the Bank of Baroda Customer ID via the BOB World app
The BOB World app is a comprehensive tool for managing your banking activities. You can easily find your Customer ID by logging into the app. Here’s how:
- Download the BOB World app: If you haven’t already, download it from the Play Store or App Store.
- Log in with your credentials, such as your 4-digit MPIN.
- If you don’t have an MPIN, you can create one by registering your mobile number.
- Verify your SIM: Select the SIM linked to your bank account, and the app will automatically detect it.
- Enter the OTP: You’ll receive an OTP on your registered mobile number to verify your identity.
- Activate your account: Once verified, you’ll receive an activation key via SMS. Enter this to complete the process.
- Set up security details: Create your TPIN for secure transactions and MPIN for logging into the app.
Once you’re logged in:
- Go to the Dashboard.
- Select View All Accounts.
- Choose your account and tap the arrow on the right side.
- Tap on View More Details, and scroll down to find your Customer ID.
This method is very handy if you’re already using the app for your banking needs
3. Find your customer ID BOB Net Banking online
If you prefer using your computer, you can find your Customer ID through Bank of Baroda Net Banking. Follow these steps:
- Visit the BOB World Internet Banking portal by going to BOB Net Banking.
- Choose either Retail User Login or Corporate User Login, depending on your account type.
- Click on the Forgot User ID link.
- Enter your account number, along with your registered mobile number or email ID.
- Click Continue, and you’ll receive an OTP to verify your identity.
- Once verified, your Customer ID will be sent to your registered mobile number and email.
4. Check Monthly BOB E-Statement
Another way to find your Customer ID is by checking your BOB e-statement, which is sent to your registered email address each month. Here’s how you can locate it:
- Open your Gmail or email client and log in.
- In the search bar, type “Bank of Baroda statement.”
- Refine your search by including keywords like your account number or the specific month of the statement.
- Review the search results and open the relevant email.
- Download the attached PDF, usually labelled “Monthly Statement.”
- Password to open PDF: The PDF file is password-protected. To open it, use the first four letters of your name (in lowercase), followed by your date of birth in DDMM format.
- Example: If your name is Rajesh Kumar and your DOB is 12th April 1985, the password would be raje1204. You can read for unlock BOB Statement pdf
- Once you open the PDF, scroll to the right side of the statement, where you’ll find your Customer ID.
This method is ideal for those who prefer email correspondence and receive their monthly statements via email.
5. Check Your Documents: Welcome Letter, passbook
If you prefer offline methods, your Bank of Baroda Customer ID is printed on several documents provided by the bank. Here’s where you can find it:
- Welcome Letter: When you opened your account, the bank sent you a welcome kit. Your Customer ID will be clearly mentioned in this document.
- Passbook: The first page of your passbook usually contains your Customer ID along with other account details.
- Chequebook: Your Customer ID may also be printed on the cover or first page of your chequebook.
- mPassbook App: If you use the BOB mPassbook app, log in and check your account details. Your Customer ID will be listed there as well.
6. Call BOB Customer Care or Visit the Nearest Branch
If you are still unable to retrieve your Customer ID (User ID), you can always rely on Bank of Baroda’s Customer Care or visit your nearest branch. The bank offers 24/7 customer support for your convenience.
- Personal Banking (24X7) Toll-Free Numbers:
- 1800 5700
- 1800 5000
- For Domestic Customers Calling from Abroad (24X7):
- +91 79-66296009
- Email Support: You can also send your query to customercare@bankofbaroda.com.
- Visit the Branch: Use the branch locator on the official BOB website to find the nearest branch. The staff will assist you in retrieving your Customer ID.
This method ensures that you can directly speak to a bank representative for assistance.